Talk about dropping the ball. Best Buy waited until as late as this week — mere days before Christmas — to admit that it’s not going to be able to fulfill the online orders placed by some customers. These are customers, by the way, who made their purchases around Thanksgiving weekend, more than three weeks ago.
How many customers — make that former customers, most likely — has Best Buy let down? The retailer won’t say. But it did release an apology, stating:
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IF and when you do get your order, better look at it closely and make sure you got what you ordered!
ReplyDeleteWe've returned an item twice now because they did not send what they advertised and was purchased!
They're playing games with their customers and this will be their downfall!
I don't expect to see the Salisbury Best Buy open after this next year. They've ticked off way too many people with their shenanigans!
I hate their Santa hostile commercials as well.
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