(CNN) -- Netflix Co-founder and CEO Reed Hastings made a public apology in his blog Sunday after a customer outburst against a hike in prices."I messed up," Hastings said.
"I owe everyone an explanation."Hastings posted the mea culpa after a barrage of customer backlash that caused Netflix stock to plunge.Netflix subscribers quit the service in droves last week after the unexpected increase.
I've bailed.
ReplyDeleteThis Netflix decision rates right up there with changing the formula for Coke. Idiots.
Great analogy!
ReplyDelete