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Thursday, February 10, 2011

Letter Of Recognition Of Great Customer Service

Joe,
Just wanted to take the time to recognize something that a local business did that exceeded my expectations. We moved our store on January 5, 2011. In all the rush, we missed cancelling our account for Chesapeake Utilities. When they noticed low usage, they called us to see if we moved and initiate turning off the account and refunding our security deposit. They could have just kept charging me to heat an empty unit, but they took it upon themselves to show great customer service. Hats off to Chesapeake Utilities!
Jerry McClymont
Owner-Signs By Tomorrow

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