Tech support: What kind of computer do you have?
Customer: A white one...
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Customer: Hi, this is Celine .. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No, wait a minute. I hadn't inserted it yet... it's still on my desk... sorry...
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Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
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Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on 'start' for me and....
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates..
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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it.
==============
Customer: I have problems printing in red..
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.
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Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.
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Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: OK.
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah, that one does work..
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Tech support: Your password is the small letter 'a' as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters ?
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Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five dots.
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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry... Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you?
Customer: I'm writing my first email.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the little circle around it?
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A woman customer called the Canon help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.'
And last but not least...
Tech support: 'Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager.'
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: 'P'.....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!
DelMarVa's Premier Source for News, Opinion, Analysis, and Human Interest Contact Publisher Joe Albero at alberobutzo@wmconnect.com or 410-430-5349
I love it. Great to start my morning with lots of laughs!
ReplyDeleteCustomer Support: "Ridge Hall computer assistant; may I help you?"
ReplyDeleteCaller: "Yes, well, I'm having trouble with WordPerfect."
CS: "What sort of trouble?"
C: "Well, I was just typing along, and all of a sudden the words went away."
CS: "Went away?"
C: "They disappeared."
CS: "Hmm. So what does your screen look like now?"
C: "Nothing."
CS: "Nothing?"
C: "It's blank; it won't accept anything when I type."
CS: "Are you still in WordPerfect, or did you get out?"
C: "How do I tell?"
CS: "Can you see the C: prompt on the screen?"
C: "What's a sea-prompt?"
CS: "Never mind. Can you move the cursor around on the screen?"
C: "There isn't any cursor, I told you, it won't accept anything I type."
CS: "Does your monitor have a power indicator?"
C: "What's a monitor?"
CS: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
C: "I don't know."
CS: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
C: "Yes, I think so."
CS: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
C: ".......Yes, it is."
CS: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
C: "No."
CS: "Well, there are. I need you to look back there again and find the other cable."
C: ".......Okay, here it is."
CS: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
"I can't reach."
CS: "Uh huh. Well, can you see if it is?"
C: "No."
CS: "Even if you maybe put your knee on something and lean way over?"
C: "Oh, it's not because I don't have the right angle - it's because it's dark."
CS: "Dark?"
C: "Yes - the office light is off, and the only light I have is coming in from the window."
CS: "Well, turn on the office light then."
C: "I can't."
CS: "No? Why not?"
C: "Because there's a power outage."
CS: "A power... A power outage? Ah, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
C: "Well, yes, I keep them in the closet."
CS: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
C: "Really? Is it that bad?"
CS: "Yes, I'm afraid it is."
C: "Well, all right then, I suppose. What do I tell them?"
CS: "Tell them you're too stupid to own a computer."
Those are really funny.
ReplyDelete