You Help Make Changes That You Don't Even Know About!

Joe,

Wanted to let you know how much of an impact you've been to my life. I sent you an email "letter to the editor" which you posted. There were many comments which helped me make the decision I knew deep down I had to make. I made the call and made a formal complaint. In November I received a call from the hospital to let me know I could return, they had fired the woman who I had complained about. I explained to them that I hadn't made the complaint to have her fired, they let me know my call wasn't the first nor was it the last about this person.

http://sbynews.blogspot.com/2009/07/letter-to-editor_28.html

Thanks from me to you!