NADA Works with DOT To Speed Up Clunkers' Reimbursements

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NADA has stressed that the number one priority of the “clunkers” program is ensuring that dealers are reimbursed in a timely manner for pending deals. The U.S. Department of Transportation (DOT) is aware that many dealers have hundreds — and in some cases thousands — of “clunkers” applications pending that are worth hundreds of thousands or millions of dollars.

To address dealer concerns with a backlog of reimbursement claims, DOT has informed NADA that it will commit to deploy an additional 1,000 employees to speed up its processing efforts.

DOT recognizes these challenges, and indicated that it is working hard to address them. NADA continues to work closely with DOT, which includes the National Highway Traffic Safety Administration, on a daily basis to make sure that both consumers and dealers get the most out of the “clunkers” program.

NHTSA recognizes that the program has had a number of technical problems, and indicated that it is working hard to address those technical issues. An update on the status of these issues can be viewed here (see the "Claims Submission Issues" link)